Difficult people do exist even at work. They come in every variety and no workplace is without them. How difficult a person is for you to deal with depends on your self-esteem, your self-confidence, and your professional courage at work.
1 Don’t get defensive. Stay calm, and be aware that you will never win in an argument with an impossible person—he is referred to as "impossible" for a reason. In the impossible person's mind, you are the problem, and nothing you say can convince the person to see your side of the story. He feels that your opinion doesn’t matter because you are guilty, regardless.
Think about what you are going to say before you say it and what your goal for the conversation is. Don’t just react impulsively because the other person offended you. You don’t have to defend yourself to this person.
Use “I” statements instead of “you” statements. For example, don’t say, “You are wrong.” Try something like, “I feel like that statement may not be the whole truth.”
2 Avoid picking up “impossible” traits. ......
For more info How to deal with difficult friends, coworkers, others, family members, boss, customers top 5 answers Difficult people - - IVAcademy online Coaching Coaching Online for Life or Business and to receive life support contact us on Skype: Whatsapp, Viber, Phone: on www.ivacademy.net
1 Don’t get defensive. Stay calm, and be aware that you will never win in an argument with an impossible person—he is referred to as "impossible" for a reason. In the impossible person's mind, you are the problem, and nothing you say can convince the person to see your side of the story. He feels that your opinion doesn’t matter because you are guilty, regardless.
Think about what you are going to say before you say it and what your goal for the conversation is. Don’t just react impulsively because the other person offended you. You don’t have to defend yourself to this person.
Use “I” statements instead of “you” statements. For example, don’t say, “You are wrong.” Try something like, “I feel like that statement may not be the whole truth.”
2 Avoid picking up “impossible” traits. ......
For more info How to deal with difficult friends, coworkers, others, family members, boss, customers top 5 answers Difficult people - - IVAcademy online Coaching Coaching Online for Life or Business and to receive life support contact us on Skype: Whatsapp, Viber, Phone: on www.ivacademy.net
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